Crowdsourced Testing Market Size - By Component (Platform, Services), Testing Type (Exploratory Testing, GUI Testing, Usability Testing, Functional Testing, Performance Testing), Enterprise Size, Application, Industry Vertical & Global Forecast, 2024 – 2032
Published Date: April - 2025 | Publisher: MRA | No of Pages: 240 | Industry: Media and IT | Format: Report available in PDF / Excel Format
View Details Buy Now 2890 Download Sample Ask for Discount Request CustomizationCrowdsourced Testing Market Size
Crowdsourced Testing Market was worth USD 3 billion in 2023 and is expected to attain a CAGR of more than 11.9% from 2024 to 2032, owing to the instant scalability provided through crowdsourced testing. Crowdsourced testing provides the capability of instantly scaling up testing activities in line with project demands, be it for limited-term testing drives or continuous quality checks. This flexibility is particularly valuable for those companies with fluctuating testing demand or stringent time constraints.
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The company Netflix, in 2023, utilized crowdsourced testing to assist them in testing their new streaming service across several countries at once. This enabled them to find and correct bugs promptly while assisting them in ensuring the service was operating correctly for customers in various areas.
| Report Attribute | Details |
|---|---|
| Base Year | 2023 |
| Crowdsourced Testing Market Size in 2023 | USD 3 Billion |
| Forecast Period | 2024 to 2032 |
| Forecast Period 2024 to 2032 CAGR | 11.9% |
| 2032 Value Projection | USD 7.9 Billion |
| Historical Data for | 2018 – 2023 |
| No. of Pages | 300 |
| Tables, Charts & Figures | 373 |
| Segments covered | Component, Enterprise Size, Application, Testing Type, Industry Vertical |
| Growth Drivers |
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| Pitfalls & Challenges |
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What are the growth opportunities in this market?
Crowdsourced testing provides a cost-efficient platform to replace conventional testing. It enables companies to access a global pool of testers as and when needed without the requirement to have an in-house testing team. This provides scalability, hence allowing fast testing, particularly for projects with strict timelines, which has a positive impact on the industry.
Still, as helpful as feedback through crowdsourced testing might be, sometimes its structure and depth are inferior to in-house testers. Achieving consistency of quality and directing the test process across multiple test beds may become tough, hence yielding mixed accuracy and reliability in the testing conducted by them. This also encompasses divulging the software or app prototyping to outsourced testers, raising the questions of data protection and confidentiality and hindering further spread of usage.
COVID-19 Impact
The COVID-19 pandemic greatly influenced the crowdsourced testing market, in terms of challenges and opportunities. Remote work and lockdowns speeded up the need for digital products, necessitating a heightened need for crowdsourced testing to guarantee software dependability. For example, as online learning gained prominence, learning platforms such as Coursera depended immensely on crowdsourced testing for smooth user experiences. Nonetheless, interruptions in the availability of testers and fluctuations in network conditions created issues. The sector reacted by utilizing remote testing abilities, illustrating its resourcefulness in fulfilling new testing requirements during times of unparalleled crisis.
Crowdsourced Testing Market Trends
As the need for cybersecurity continues to grow, there might be a trend towards using crowdsourced testing to perform security testing. Organizations might use a multitudes of ethical hackers and security professionals as a crowd to identify vulnerabilities and potential risks in their applications or software and thereby boost overall cybersecurity controls.
The convergence of blockchain and crowdsourced testing may also redefine market dynamics in the years ahead. Blockchain technology could be integrated into crowdsourced testing platforms to increase transparency, accountability, and incentives for testers. In 2022, TestPlant collaborated with the blockchain firm Everledger to integrate blockchain technology into its crowdsourced testing platform. This will allow TestPlant customers to see the outcomes of crowdsourced tests on a blockchain ledger, giving added transparency and traceability. Blockchain's immutable and decentralized quality might assist in confirming and validating testing outcomes to guarantee the validity of reported faults and testers' compensations.
Crowdsourced Testing Market Analysis
Discover more about the top segments defining this market
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By enterprise size, the large enterprise segment accounted for more than 67% of the market share in 2023. Crowdsourced testing is increasingly popular among large enterprises because of its scalability, diversity, and affordability. As businesses increase their digital presence, crowdsourced testing allows for tapping into a global pool of diverse testers, mirroring real-world usage patterns.
For instance, Microsoft uses crowdsourced testing for its Windows Insider Program, collecting inputs from a broad user base. Similarly, Facebook's Bug Bounty program invites third-party testers to find security issues. These examples demonstrate how crowdsourced testing allows businesses to identify problems effectively, enhance product quality, and deliver a smooth experience across a wide range of devices and environments.
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On the basis of test type, the usability testing segment held 26% of the crowdsourced testing market share in 2023. Adoption of usability testing is increasing because it can improve user experience and product success. With growing digitalization, companies realize the need for user-centered design.
For example, Google uses rigorous usability testing on a large scale to optimize products such as Google Search and Maps with intuitive user interfaces. Apple's usability testing has also been crucial in producing intuitive devices like the iPhone. Such examples make it clear that placing usability testing first helps put products in touch with users' needs, creating enhanced engagement, customer satisfaction, and market success.
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North America crowdsourced testing market accounted for more than 33% of the revenue share in 2023, as a result of its vibrant tech environment, heterogeneous user base, and focus on quality assurance. Since technology innovations are emerging quickly, organizations in the region require extensive testing across diverse platforms and devices, thus driving demands for crowdsourced testing services. For instance, Amazon and Airbnb have used crowdsourced testing to secure maximum functionality and user experience. The commitment of the region to providing world-class digital solutions continues to propel the healthy growth of the market.
Crowdsourced Testing Market Share
Major companies operating in the crowdsourced testing industry are
- Cigniti Technologies
- Cobalt Labs Inc.
- Applause App Quality Inc.
- Global App Testing
- Infosys Limited
- Test IO Inc.
- Synack Inc.
- Testlio Inc.
These companies focus on strategic mergers and acquisitions to increase their market share. For instance, In March 2023, Capgemini acquired Testbirds. This acquisition will allow Capgemini to expand its testing capabilities and offer a more comprehensive suite of services to its clients.
Crowdsourced Testing Industry News
- In February 2023, Infosys acquired Applause. This move will allow Infosys to strengthen its position in the crowdsourced testing industry and offer its clients a better global reach.
The crowdsourced testing market research report includes in-depth coverage of the industry with estimates & forecast in terms of revenue (USD Million) from 2018 to 2032, for the following segments
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Market, By Component
- Platform
- Services
Market, By Testing Type
- Exploratory Testing
- GUI Testing
- Usability Testing
- Functional Testing
- Performance Testing
- Others
Market, By Organization Size
- Large Enterprises
- SMEs
Market, By Application
- Mobile Applications
- Web Applications
- Native Desktop Applications
Market, By Industry Vertical
- BFSI
- Retail
- IT & telecom
- Media & Entertainment
- Healthcare
- Others
The above information has been provided for the following regions and countries
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Russia
- Asia Pacific
- China
- India
- Japan
- South Korea
- ANZ
- Latin America
- Brazil
- Mexico
- MEA
- South Africa
- UAE
- Saudi Arabia
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